What the hell IS Net Neutrality?

15 Facts About Net Neutrality

Net neutrality has been part of the Internet language for years now. But recently, discussion of the sometimes difficult to grasp idea has ramped up significantly. What exactly IS, net neutrality? Why are people so worked up about it? (And if you aren’t you should be.)

John Oliver will help you understand what is really at risk. Yes, you will laugh, but he is deadly serious. But go ahead and laugh.

net-neutrality

 

Net Neutrality: Being Neutered by the FCC

12217_large_neutral-bits

IF YOU AGREE, I give you permission to send this letter to every Congressman and government official you can think of. Put your name at the beginning and the end and let them know how you feel. Go to the FCC site and make them aware of your feelings as well, while there is still time. Here is a link to finding the name and email of ANY Congressman:  http://www.house.gov/representatives/find/.

GO FORTH AND FIGHT FOR THE FUTURE!

TO: Federal Communication Commission
FM: Thaddeus Howze

Ladies and Gentlemen,

It has come to my attention you propose to alter the arrangement of internet delivery for the entire nation based on the presupposition that corporations such as Comcast and Time-Warner Cable have the best interests of the citizens of these United States.

Nothing has been further from the truth for quite some time.

Both of these companies have had nothing but contempt for the common user of their services, treating them as little more than a $200 a month bill that can neither be negotiated for (offering smaller bills or ala-carte services giving users the option to pay ONLY for what they want) nor providing them with bandwidth comparable with other nations where the US is considered not only the slowest, but the least technologically innovative of the developed countries.

Singapore for example:
In January 2001, the Broadband Media Association was formed to promote the broadband industry. By April the same year there were six broadband Internet providers, with the total number of broadband users exceeding 300,000. Pacific Internet introduced wireless broadband services in October 2001.

In December 2006, Infocomm Development Authority of Singapore (IDA) introduced a programme named “Wireless@SG”. It is part of its Next Generation National Infocomm Infrastructure initiative. It offers everyone free wireless access in high human-traffic areas, including the Central Business District, downtown shopping belts like Orchard Road, and residential town centres. The access speed has been doubled to 1 Mbit/s since 1 September 2009 and the free service will continue until 31 March 2013.

In early September 2010, internet service providers in Singapore rolled out the Next Generation Nationwide Broadband Network (Next Gen NBN) service plans. The Next Gen NBN is Singapore’s nation-wide ultra-high speed fibre network. It offers pervasive, competitively priced broadband speeds of up to 1 Gbps at comparable prices to ADSL and cable connection. Deployed 75% nationwide as of August 2011, Next Gen NBN is on track to achieve its target of 95 per cent coverage by mid-2012.

Singapore has NINE major cable company providers and the average internet speed is 100 Mbps. Citizens of this nation can get wireless communications for their technology almost anywhere. For free. They have some of the fastest connected services in the world for every citizen who has a place to live.

And just about anywhere outside of the US is faster than we are:

Net_Neutrality_US_MySpeed

Comcast is lucky when they can provide speeds at 1/10 that at anywhere near the same base cost. The government of Singapore ensures that internet monopolies like we see with Comcast and Time Warner (and their supposed merger) DO NOT HAPPEN, without giving the people of the nation an alternative. As government workers, it is incumbent upon YOU to protect the best interests of people in this nation from predation at the hands of corporations acting in collusion to exploit the vulnerability of a nation unaware of how corporate entities are able to buy access and control entities such as the FCC using lobbying.

From the point of view of common folk, it would appear that lobbyists have more say than citizens. More than 2 million citizens have spoken for Net Neutrality and yet it remains an issue for DEBATE, as if there was a MERIT TO EXTORTING THE CITIZENS OF THIS NATION for the profit of already fabulously rich corporations who act in collusion and are effectively a monopoly providing their services.

Let’s pause while we take a message from our sponsors:

screen shot 2014-05-16 at 9.55.28 am

In the case of Time Warner and Comcast, both companies act as monopolies on their separate sides of the country, strangling out innovative smaller firms by tying them up in court until they can no longer compete with them. These companies have managed to lobby their way into the Congress preventing even basic intelligent discourse about the nature of the services they provide and the people who are unable to effectively voice their concerns regarding this issue.

I am a 30 year veteran of the Information Technology Industry. From telecommunications to computer system network design, I have seen it all and I have watched the systematic manipulation of the technological infrastructure of this nation fall under the dominion of large corporations slowly and steadily, particularly as their previous means of making money (Radio and later Television) have fallen from grace as the primary sources of information retrieval for the average citizen. Every time the Telecommunication industry finds itself about to regulated as Common Carriers, they find a way to manipulate the system preventing this from happening.

I am also a speculative fiction writer. I have already written a short story where the world I am watching is playing out. The creation of a process by which companies are forced to pay to have their data accelerated while other data is slowed intentionally eventually causes an imbalance to the Internet.

Programmer rage across the planet is unleashed and eventually the large corporations who strangle the internet are thus eventually strangled out of existence with denial of service attacks and other such network shenanigans. I don’t even want to imagine how the rest of the world will respond to the idea of balkanizing the Internet for the sake of PROFIT.

In that future, eventually the Internet becomes a place of sterile corporate control. Small voices are left to revive older technologies because they simply cannot afford to connect via the Internet. The Internet itself eventually fades as the voices that made it vibrant and alive lose connection, lose money, and lose interest in maintaining a structure they can no longer afford to use.

How many resources are we dependent on that are maintained strictly by people who would not be able to afford to work with due to rising costs with the overturn of Network Neutrality? Use Wikipedia lately? Maintain a blog? Like Youtube? How much of the web’s content is maintained by volunteers who would have none of the financial access this future speed-lane version of the Internet network would require?

The internet’s core principle (at least in theory) was that everyone who used it had the potential to use it at the same level. No one would or could control or dominate how information was seen, distributed, accessed or utilized; this gave the same amount of priority to a young web designer in Australia as to a large media firm in London. What you are proposing now says ISPs and Corporate Providers will control, throttle and decide WHO SHOULD BE SEEN AND HEARD based on their income and willingness to part from that cash.

Aren’t Americans already paying FAR too much for cable services? The average cable bill in the US is at least $100 and in some places as high as $200 a month for lackluster performance at best, promoting the idea that in America, WE PAY MORE AND GET LESS. Why should you now reward corporations who are NOT performing at their peak AND charging an outrageous fee already, to further abuse users of the internet and increasing their fees even further because when the content providers who are using this network have to pay more to get seen by through the corporate chokepoints, they will pass their costs onto their customers.

  • $200 a month for Comcast cable
  • $15 a month for Netflix riding Comcast Cable
  • $15 a month for Hulu riding Comcast Cable
  • $15 a month for Amazon riding Comcast Cable

So we are looking at $245 right now. You allow this NETWORK EXTORTION PROTOCOL to take place and here is what happens:

  • $220 a month for Comcast cable (they have no competition and now they control the providers too.)
  • $20 a month for Netflix riding Comcast Cable (pay more or be left behind, spread costs)
  • $25 a month for Hulu riding Comcast Cable (huge library, need to compete with Netflix, charges more)
  • $20 a month for Amazon riding Comcast Cable (not making money yet, wants to appear competitive)

In a month, my bill will shoot to $285 and I will have receive NOT A SINGLE BIT OF IMPROVEMENT IN SERVICE!

Since Comcast/Time-Warner has no competitors, in the next year they can and likely will raise my bill again, WITHOUT A NEED TO IMPROVE ANYTHING. Since by definition, they are a MONOPOLY and don’t have any competition to speak of. In the area I live in THERE IS NO COMPETITION for Comcast.

So in less than a year I can expect to pay even more for cable than I do already, see no improvement in my services, increase the cost of my service providers who are being forced to pay more by a company that is already so rich it can afford to tie its competition up in court using nuisance lawsuits until they go out of business.

This has become the mantra of these United State: PAY MORE, GET LESS.

THIS IS NOT A BUSINESS MODEL, IT IS AN EXTORTION RACKET. Is this the business of our government? Because if it is, you are setting not only a poor example for business, you are perpetuating a crime against the American people by allowing big business to dictate to YOU, what laws should exist and how YOU BETTER ENFORCE THE ONES THEY LIKE. Extortion is the process government is supposed to PREVENT, not abet.

It is possible you have forgotten what Net Neutrality was supposed to be doing. I have included a video in plain English of what you need to consider when you talk about this issue and its ramifications to the common man. The common man who is depending on you to PROTECT HIM FROM BEING EXTORTED UNDER THE GUISE OF BUSINESS. Watch the link, learn something you never considered and if you have, then why am I writing this letter? IT CAN’T BE ALLOWED TO HAPPEN.

What Net Neutrality means in plain language:

http://bit.ly/1hS66sD

I say to you as the men and women who will direct the Congress’ decision on the need for Net Neutrality: While it is easy for you to look at the words of lobbyists and hear the dollars they offer you (however indirectly they may arrive at your doorstep) and feel you are making a good decision. I say to you, NAY. You have been lied to, with the blandishments of people who know more than they are telling you, are certain they are making the decision that will make THEM the most money, while providing the least quality service for everyone ELSE involved.

It is incumbent upon you all to go outside of your circles and ask not just the citizens, but the ISPs who are the middlemen in all of this, how they have been mislead and misused by telecommunication giants who, flexing their financial muscle control who sees what and why. Is this your fight? You betcha. You, as the FCC, are obligated to watchdog the foxes who are trying to take their place in the henhouses of American’s homes taking every last egg they can find while you stand outside wondering why don’t you see any foxes.

To be honest, I am ashamed of the corporate behaviors I see being enacted. They are short-sighted because when you look at the internet, the bounty it has given to everyone who has grown rich on it, has been because it has been CREATED EQUAL. That everyone using it, provided they can get access, has the same ability to communicate across it.

To undermine net neutrality is to tell everyone around the world, the alphabet may have 26 letters but you will only get to use half of them. Unless you pay us for the rest of the letters. How does America compete against a world where they have the rest of the alphabet and we don’t because Comcast, Time-Warner, Dish Networks, AT&T and any other major lobbying contributor thinks they should make money before the rest of the world should.

You want to change the world, ladies and gentlemen? You want to be remembered?

Then the decision you make today, must be the one that enables EVERYONE to continue to compete on an equal playing field with the entire alphabet, armed with the tools and the knowledge to shoot the foxes who might otherwise undermine our very nation’s future for the sake of profit.

Those corporations are unsustainable. They need an ever-increasing amount of cash to grow. Are you prepared to risk all of our futures on a corporation who by definition MUST DIE ONCE THERE IS NOTHING LEFT TO EAT?

Consider the future, just this one time and tell these companies, our ability to communicate with each other, equally without being extorted, is simply not for sale EVER. At any price.

Thank you for considering my proposal. I would be happy to testify at any time if it would make this last bastion of communication able to remain free.

Sincerely,

Thaddeus Howze

22456 Sonoma Street,
Hayward CA, 94541,
510-910-3912,
ebonstorm@gmail.com

REFERENCES: WIRED Magazine: 

Websites Throttle FCC Staffers to Protest Gutting of Net Neutrality: http://www.wired.com/2014/05/fcc-throttling/

 

John Oliver will help you understand what is really at risk. Yes, you will laugh, but he is deadly serious. But go ahead and laugh. I wrote my article before he gave this skit BUT he agrees with me on almost EVERY POINT.

 

Media Consolidation Means Less Consumer Choices

MEDIA | INFOGRAPHICS | COMMENTARY | 

Comcast said Thursday it had agreed to buy Time Warner Cable for $45 billion in a deal that would combine the two biggest cable companies in the United States.

Yes, this was the news that shocked the nation and threatened to make Comcast one of the largest service providers in the United States, arguably the world. Somehow the media managed to convince people it was no big deal and nothing would change for people who used their services. But there was more to it than that. This consolidation would not only cause people to lose their jobs, it would also cause organizations to have to worry that they would not be able to provide their services over the internet services that Comcast would now have even MORE control over. This is not just a struggle over customers, it is a struggle over content and who provides it. Don’t let anyone tell you this isn’t a problem. It is even bigger than it appears.

A few months ago, I wrote an article discussing the consolidation of media companies (Are You Still Looking for the Illuminati?) and how more and more of our media content is being generated and controlled by fewer and fewer organizations. I promised you an update to the graphic in the document so you could see how each of these mega-corporations  held dominion over what you saw and heard. Even this chart isn’t quite perfect but it is closer than the last one.

Media-Consolidation-Final

ULTRA CONCENTRATED MEDIA

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Open in new window for larger image.

 

REFERENCES

Who Owns The Media?

Federal Communications Commission

The Real Reason They Still Play Mrs. Robinson on the Radio

The FCC’s Big Move to Curb Media Consolidation

One big reason we lack Internet competition: Starting an ISP is really hard

Perspectives on Cybersecurity

As the head of United States Cyber Command (USCYBERCOM) and the National Security Agency/Central Security Service, General Keith Alexander is at the front lines of many aspects of American national security. While online life has improved many aspects of public life, it has also opened up a entirely new realm of possibilities for those wishing to do the US harm.

The Cloud Conversation No One Is Happy Having

Don’t kid yourself, it’s the money

We live in a wondrous age of technological sophistication. Even in this age of wonders the idea that you can do a thing does not necessiate that you should. No where would this thinking be more appropriate than with cloud computing. Cloud computing  is an excellent idea, caused by a convergence of outstanding technologies, but it does not mean everyone should rush out and put themselves in the cloud, no matter how many vendors are telling you it is a good idea, and I am astounded by the number of vendors who talk about the inevitability of our approach to cloud computing. It is unstoppable and inescapable, so you had better embrace it.

The operative word here is vendors. They are selling something. They want you to buy it. So they are certainly going to tell you about every amazing asset and attribute with as little information as necessary for you to make an informed decision. Now let’s be real about one thing. No one but IT people like to talk about IT. In most cases, only IT people have any true understanding of how their technology works and depending on their experiences, the thoroughness of their training, the size of the mistakes they have made during their career and their ability to focus on the issues at hand, will truly prepare them for the complexity inherent in their job; both the human issues and the technological ones.

So let’s couple a vendor’s need to sell you IT and the overall complexity of IT and you have the perfect storm that is “Cloud Computing.” A technology that promises you will not have to keep IT people in house confusing you with their jargon and expensive toys you do not understand and they are unable to do without. Cloud computing will move your IT needs to a remote location that is backed up, redundant, staffed by the best IT people on Earth, in a location that has power, back-up power, and surrounded by fifty feet of solid bedrock, cooled by being three thousand feet underground to an ideal temperature of 58 degrees. Nothing short of a nuclear device will even affect this site because a Service Level Agreement (SLA) says so. So give us your money, and your data, and we will take care of the rest.[1] [13]

Technology simplifies life, Doesn’t it?

It is amazing to me how often I have heard about the technology that is available for the cloud today. And how many different flavors of cloud computing you can have. Infrastructure-as-a-Service, Platform-as-a-Service and Software-as-a-Service, I am waiting for Ice-cream-as-a-Service and I will know the cloud is truly ready. What strikes me strange is how often people want to claim this is a technology we should be putting in place to support our businesses, our lifestyles and our way of doing work in the future. All of the people supporting this technology are always fond of talking about how robust the technology is and how nothing can possible go wrong so it would be okay to place our most important data into the cloud, now.

Contrary to what is believed, it IS possible for a technology to have existed for a long time and still not be a mature technology. Longevity should not be mistake for maturity. The Internet has existed for quite a long time now and is still evolving, looking almost nothing like it did as little as fifteen years ago. I would call the Internet a perfect example of a long-lived but still maturing infrastructure technology. The fact there are highly available clustered servers, clustered storage subsystems, redundant networking infrastructure did not stop what I call the Great Amazon Cloudburst from occurring. Surely no one can say there was insufficient access to great technology and highly skilled technical staff at Amazon’s Elastic Compute Cloud service centers. But the functionality of their clients websites were lost for tens of thousands of people for at least 4 days. All of the support and technology was available and yet did nothing to mitigate the loss of service. Read their explanation about the event for yourself and see if you can understand what the problem was. I am betting if you are not an IT person, you will not have a clue. Reading it will not make you any happier. [2][7]

In the common fashion of this nation, the event is brushed under the rug and everyone returns to business as usual. The promotion of a service that is still too complex and growing more complex every day. The ever-increasing level of complexity of the systems in question has begun to plague all of our networks no matter where they are. Our phones systems have already begun to show signs of being overwhelmed by the complexity of the systems required to control them. Upgrade servers, remote access servers, game servers are all plagued by the increasing complexity of legitimate networks. This does not take into account illegal, illegitimate or poorly-configured network such as botnets which affect users all over the globe.[3][4]

Security isn’t a problem anymore for the Cloud

Pundits and supporters of the cloud say its secure even though we see news every day about the latest internet security breach from one company or another. Can you say the PlayStation Network and its estimated 70 million lost IDs? And these breaches grow larger and more data is gathered with each assault. I read a dozen IT trade magazines and see new security breaches happen that rarely make the evening news. I suspect that more companies do not voice their security issues but have them nonetheless, giving people a false sense of security. There is recent news indicating the PlayStation Network attack may have originated from Amazon Cloud Server environment. [12]

The truth of the matter is companies ARE loathe to let you know how often their systems are penetrated by any number of methods, including inside attackers, social engineering, system failures and security intrusion by outside attackers. If you knew, you might be less willing to put your personal information out there so easily, you might not be willing to bank online, or shop online or do all of these things our society has convinced you that you can no longer live without, because it creates profit for vendors, banks and finance agencies. This is about money, make no mistake. If you want to see information regarding security breaches you can look in The Register, a UK tech trade publication. Symantec mentions in their own literature, the increasing need for security software, potentially worth billions in the coming decade. [5][6]

The technology vendors want to tell you they are increasing reliability by adding virtual servers, virtual workstations and hypervisors which allow them to restore services easier after they are lost or have to be scaled to deal with companies that are growing and need ever-increasing performance. But the real reason this technology is being created and promoted is to send work and the systems required to do it overseas, reducing the need for internal IT infrastructure. No. I cannot substantiate this. It is my impression of the industry and how outsourcing has continued to dominate the landscape. How I arrive at that is another debate, but work with that premise and consider the following.

Outsourcing Considerations

We’re back to money again. Outsourcing for the win!

Corporations are outsourcing their services in record numbers. Human Resources departments, finance services, manufacturing inventory, company records, databases and now IT services are all being moved into outsource models reducing their cost to companies everywhere. But the question begs to be asked if after outsourcing these services, we also store the company’s data in the cloud, what we have said is, in the event of a catastropic emergency, even with a well-provisioned, well-equipped, highly trained service provider, a company will have limited to no access to its records, its databases, its human resource information, its healthcare records, its finance information, or any of it’s IT infrastructure including its virtual workstations, or virtual domain services or virtual telecom systems.

And I know, you are all thinking, this could never happen. But if you remember the Northeast Blackout of 2003 which left a large portion of the Eastern seaboard without electrical power and affected 45 million people in at least 8 US states. During this time, cellular, cable and telephone services were disrupted and the internet services of Advance Publications went offline, affecting three online news services for days. The nation was reduced to using amateur radios to pass emergency communications. [8][9]

The issue I worry the most about is how will the nation perform when hundreds or thousands of corporations are sharing the same series of servers and lose their infrastructure in a foreign land that is affected by a quake or tsunami or monsoon or any other of a number of catastrophic events outside of human control, what will your corporation do while it has placed more than fifty percent of its manpower and resources in virtual form, unable to be accessed for a day or week or a month. Can your business survive when all of its vital support services are unable to be accessed? You will lose even the ability to make even a simple phone call if your virtual network includes your digital telecom and voice mail services. Virtual domain services? Good luck being able to connect to your email, voicemail, VPN, SharePoint, file servers, clustered data services that you may have kept locally.

And yes, for all of you who are saying, there are failover technologies in place to allow redundant services to pick up the slack in case of an emergency. Amazon said that too, especially in hindsight, they were unhappy their failover technology did not operate as expected.

Did you test that? Prove it.

This is the kicker. Once you start aggregating clients into your environment, you come across a curious dynamic. How do you test your environment for failover to be sure it actually works. Anyone who has worked in an IT environment remembers how difficult it is to test your failover for your domain servers, or your remote email servers when it just YOUR company that you have to deal with across two or three timezones and you want to test to see if your email services will fail over to that redundant server cluster you are paying a princes wages to in Singapore. You are only affecting a few thousand people’s ability to work whenever they want. What happens when you are a Cloud Provider and you have five million different people scattered across the world and you want to test your failover services. Someone, somewhere WILL be inconvenienced. But it will need to be done, because if Amazon had done this test, they would have known something was incomplete in their process and would have pre-empted this problem which took them four days to correct.

This is not about painting a picture of worst case scenarios. But someone should ask the question, what DO we do in the event of a major failure when tens of thousands of companies have moved to this sort of infrastructure service and are unable to simply walk away because too much of their company is invested in that provider. Companies promise they will always maintain a certain level of performance, but history has shown as companies grow, their ability to maintain their level of agreed upon performance has suffered while they grew. Dare I mention, AT&T, Comcast, AOL, Time Warner and Enron just to pick a bunch out of a hat?

What we are really saying is ultimately, we are prepared to risk our entire livelihood on the development of cloud technology which we are doing our damnednest to get everyone possible to participate in every cloud provider we can find, whether they be public or private clouds. This means in fact, we are aggregating our businesses and their infrastructure into collective pots of provided services and depending on those services to be completely bulletproof, resistant to external hacking attacks and penetrations by unlawful persons. We are expecting it to be perfectly configured with thousands of companies sharing IP4 and now the new IP6 services, sharing switches, firewalls, shared servers, clustered resources, virtual environments and of course done by the company who offers the lowest bid and claims to have the best trained people in the industry. [10][11]

Single Point of Failure. You.

It seems a tall order to put the entire infrastructure of a nation into consolidated single points of failure without addressing what Plan B is supposed to look like, just in case Plan A, the world of the perfectly actualized, completely failure-proof, infrastructure that we already have, which never fails when we need it most, and isn’t staffed by over-worked, under-rested, hypercaffinated gearheads should happen to go offline for a month or two.

I am not a Luddite. I have worked with IT for thirty years at all levels of it. I have a healthy respect for technology and its seemingly supernatural ability to wait until it has the most people it can possibly have dependent on it and then unerringly to fail when you need it most. With that kind of perverse nature, do we really want our places of industry to be complete dependent on something that could simultaneously have us all conducting business on Post-its in our paperless offices? Can we find that happy medium that will not have the nation clutching our collective tuchas while we simultaneously wait for the same five or six cloud providers to figure out what went wrong today and how long America will be sitting in neutral until it can be fixed.

To quote Spongebob Squarepants: Good Luck with that.

Look through the references, read the articles and if you still disagree, please feel free to comment right here. Don’t bring me some vendor talking about how wonderful the cloud is. Bring me a real reason we cannot live without the cloud and what we need to be doing to mitigate some of the things I have mentioned in the article and that are in the articles listed in the references. We need to address this sooner rather than later. I am sure vendors will read this and dismiss everything I say and tell you to do the same. When the next cloud outage affects one million people rather than the twenty thousand this outage did at Amazon’s EC2 center, you remember who told you it was an inevitability. Remember, I am not trying to sell you anything, that vendor can’t look you in the eye and say that. He has a vested interest in making sure you bite.

References:

[1] FAQ: Cloud Computing Demystified; Network World; http://mediasphere.tumblr.com/post/5475321981/faq-cloud-computing-demystified [May 18, 2009]

[2] Summary of the Amazon EC2 and the Amazon RDS Service Disruption in the US East Region; Amazon Web Services Site; http://aws.amazon.com/message/65648/ [May 9, 2011]

[3] When the Cloud Fails: T-Mobile, Microsoft Lose Sidekick Customer Data; GigaOm; http://gigaom.com/2009/10/10/when-cloud-fails-t-mobile-microsoft-lose-sidekick-customer-data/ [October 10, 2009]

[4] Sidekick lightning-struck but complexity is the real issue; Examiner.com; http://www.examiner.com/information-technology-in-san-francisco/sidekick-lightning-struck-but-complexity-is-the-real-issue#ixzz1MJWZj94l [October 12, 2009]

[5] Update on PlayStation Network and Qriocity; Playstation Blog; http://blog.us.playstation.com/2011/04/26/update-on-playstation-network-and-qriocity/ [April 26, 2011]

[6] Playstation Network Breach: It’s Really, Really Bad; Technologizer.com; http://technologizer.com/2011/04/26/playstation-network-breach-data-stolen/ [April 26, 2011]

[7] Cloud failover a challenge for Amazon competitors, too; Network World; http://www.networkworld.com/news/2011/042711-cloud-failover.html [April 27, 201]

[8] List of Power Outages; Wikipedia; http://en.wikipedia.org/wiki/List_of_power_outages [Last Updated: May 1, 2011]

[9] Northeast Blackout of 2003; Wikipedia; http://en.wikipedia.org/wiki/Northeast_Blackout_of_2003

[10] Cloud computing providers: Clueless about security?; Network World; http://www.networkworld.com/news/2011/042811-cloud-computing-security.html [April 28, 2011]

[11] Survey: Cloud security still a struggle for many companies; Network World; http://www.networkworld.com/news/2010/093010-survey-cloud-security-still-a.html [September 30, 2010]

[12] Amazon Server Said to Be Used in Sony Attack; Bloomberg News; http://www.bloomberg.com/news/2011-05-13/sony-network-said-to-have-been-invaded-by-hackers-using-amazon-com-server.html [May 13, 2011]

[13] Dolcera Public Wiki on Cloud Computing; Dolcera.com; http://www.dolcera.com/wiki/index.php?title=Cloud_Computing

All You Need is…Work!

Paul McCartney, George Harrison and John Lenno...
Image via Wikipedia

The quintessential piece made famous by John Lennon and the Beatles from their wonderful song, All You Need is Love, was first performed in 1967 to a world completely different from today. Right now, what America needs as much as love, is work.

Lets draw a picture of the overall scheme of things so everyone knows where we sit:

1. America, in 2007 had an unemployment rate of 4.7%. That is the ideal number give or take. It does not take into account a variety of things, particularly minorities whose number could be considerably higher. It is also a number that is considered favorable by the economy. To be safe, double that number and you are more likely to see numbers more closely approaching real unemployment in the nation.

2. Contrast that with now, in 2010, with an average unemployment in the nation hovering at 9.7 to 9.9%. This number also ignores a variety of other elements including the disparity in minority hiring, the under-employment numbers (which talk about people working in jobs that do not help them make their ends meet) and the 99er’s (people who have lost their jobs, and their unemployment benefits because they have been unemployed for 99 weeks, the maximum time allowed for unemployment). And as before, if you double the official number, you are closer to the real numbers for unemployment (around 20%) and if you add the underemployed, you reach almost 28%. This means there are an estimated 11 to 25 million people who are unemployed or underemployed.

3. Hiring is basically flat right now. While there is much ado about the productivity of American businesses, they are boasting profits while they are hiring no new employees. This is not as counter-intuitive as you might think seeing how, by firing employees, they are cutting one of their most expensive line items, employees. The remaining employees of businesses are being super-efficient in order to not lose THEIR jobs. Unfortunately they are doing the work of two or three employees who are no longer with the company, so that level of productivity cannot honestly be expected to last. I would estimate another three months tops before the bottom starts falling out of places that are abusing their workforce in this matter.

US unemployment rate, by county (Dec, 2008)
Image by Cartographer via Flickr

4. I am going to name a few of the forces that put us in this dilemma in no particular order: NAFTA, corporate outsourcing for twenty years, H1-B visas, corporate greed, investment banks, the Federal Reserve, the housing market and its inflationary growth cycles, the tech boom and bust, for that matter, all boom and bust cycles, corporate greed (did I mention that already?), poor education in the educational industrial complex, the prison industrial complex, the legal/judicial-industrial complex, malfeasance on the part of corporations which end up raising their costs, inflation caused by administering to the national debt, wars (all of them, take your pick over the last twenty years) lazy and uninspired Americans, obesity, bad health, overpriced health care and technology in general; did I miss anything? But if I had to pick one, and only one, you might be surprised to know that I would pick technology as the number one force that has displaced more people, permanently from the workforce than any other thing on my very long list. How I arrive at that, well, you will have to wait for a bit…

5. To add another wrinkle in this tapestry, there are two workforces vying for the remaining positions. The first, college graduates, filled with the academic knowledge still in the corner of their mouths fresh from the teat of our hallowed halls of higher education. They have little or no work experience to speak of, but they are willing to work for nothing, mostly because they don’t have anything to maintain. No homes, a rust-bucket that moves if they are unlucky, something overpriced if they are from a family with a little more means. The super-elite, the sons and daughters of the privileged, will of course be taken care of one way or the other, by nepotism, or by trust funds until this tawdry unemployment thing blows over.

Our other workforce is the hoary, veterans of the psychic wars, those sons and daughters of the Baby Boomers who are still in what is today, the primes of their lives, filled with the knowledge of three decades of hard-won experience, time-tested capability and the power of knowing how things work in relationship to whatever their occupation was before they lost their jobs, were laid off, semi-retired, quit, were liquidated or treated as expendable assets. These are the people who built the mega-corporations and industries that cast them aside as detritus when the going got tough. They are viable, intelligent and a damn sight more useful than they are being treated in interviews that tell them they are over the hill and should consider a consultancy as a potential occupation for the next twenty or thirty years.

(done ranting, taking a breath now…) Where were we? These two workforces are vying for the same limited un-natural resource at the moment. Work. But one of them is being overlooked. This cannot be admitted to legally, but the trend is there, especially if you talk to those older workers; and no, I am not talking about the dewy coeds fresh from a college dorm. I am talking about anyone over the age of 45 who is told they are too experienced for a job. I am going to have to tell you that is simply (insert explicative here…)

Technology is to blame for all of our ills. Now that we know who to blame we can simply turn back time to a simpler age and we will all go back to work, happier for the knowledge and experience. Wrong. This genie is out of the bottle and is never going back. So lets see how it happened.

All technology is designed to be labor-saving. The first rock or stick was meant to improve the feeble human physiology and offer an advantage either in combat or in dealing with the environment. Tools made it easier to grind corn or to brain wolves. And each new development improved humanity’s ability to adapt to a new climate. But there was another benefit, unnoticed at first, that men lost work every time a tool improved. In the beginning this was not a serious issue because there was always work to be done, usually far more work than there were people to do that work.

When humanity was nomadic, the work was moving stuff. When the groups grew too large to move, we created agriculture and settled down into groups that farmed and the move to the Agricultural Age was born. This was not a bad deal, we needed lots of people to farm and even with animals, feeding people was still a full time job for many people. Creating towns also created new work, since we were sitting still, we needed homes; we were moving loads, so we needed vehicles. Each development created new opportunities for innovation and new developments and thusly, new jobs. This continued all over the world, different rates, different climates, different technologies suited to a people and a biome.

Then the Industrial Age came. The age of the machine, where the idea for the assembly line and mass production was born. Okay, traumatic to the Agricultural Age, because it stole manpower to fill its factories, but those factories eventually produced technology to allow those people to stay away from those farms and continue to man the factories instead. Farming, was more and more being done by machines, with fewer and fewer people. The Industrial Age also produced its shadow technologies, things that powered the Age, things that complemented the Age and things that propelled the Age forward. And thusly were more jobs created. Innovation and creativity continued to produce new jobs, but there were dark times. Particularly when the Age was first starting up, there were periods where work was unavailable for large numbers of the population, particularly in the US during the Depression.

This did not last as new ideas, new risks, new innovation spurred the economy forward and helped usher in a new age. War did not hurt either, since it spurred a particular set of innovations which did return to the populace in a variety of ways in new ideas, new cultures, new people, new opportunities for everyone involved. The Industrial Age did not come without costs. Looming budget deficits, two world wars, hundreds of millions dead, plagues were spread from continent to continent because of new forms of travel. The Industrial Age was paid for in blood, from those who work the lines, the factories, the roads, the bridges, the dams, the farms and those who lived in the cities, in the crowding, the riots, the filth, and the ever-present, black, thick, sooty smoke that stained everyone all the time. The Industrial Age wore a black boot and tracked its imprint all across the world, then and now.

Welcome to the Information Age. And like every Age before it, it creates new opportunities far too numerous to mention. But one of its specters is a familiar one, Unemployment. Where the Angel of Technology giveth, the Specter of Unemployment also follows. This is not a new development. We have known this for at least ten thousand years. But humans and their governments have very short memories. So we tend to forget that we have seen this before. Scholars of history, who warn us to remember the past, lest we be doomed to repeat it, have given us a warning that we are never able to remember, until we are in the midsts of the dilemma. We are repeating the past, just about the turn of the century, from 1900 to 1930 the economic upheavals were legendary. The world as we knew it did not make sense.

Welcome to the turn of the century; except this is the 21st century not the 20th.

If your world is not making sense, you are not alone. No one knew, per se, how this new century would start but we were certain that we would be living in interesting times. We are at a crossroad. Three paths lie before us and none of them look anything like where we are coming from, so the past is only of the most marginal of help. Perhaps a moment of prayer while we decide; toss some salt over our shoulder to keep misfortune at bay, and now we shall plunge ahead.

A Newer World Order

This is my personal opinion. I make that disclaimer so that no one will later claim I misled them. I am neither a prognosticator, nor a seer, but I do have a sense of things, particularly where they have never been seen before. I am adaptable and fearless, so the ideas I am sharing are for those who know that the world they knew before is GONE, never to return, except as an echo in a foreign country just reaching the industrial age, and are prepared to forge ahead in an uncertain world.

Rules for the Newer World Order:

1. Forget what you know. It will not help you here. It is not that knowledge isn’t valuable. Its more that thinking about the world the way it was cannot help us see the way the world needs to be. There will be plenty of people struggling to hold the world in its current form. Don’t be one of them. Those people lose. Bought a buggy whip lately?

2. Return to the basics. They are more valuable than you think. Reading will never go out of style. As a matter of fact is is now more important than ever, because there is simply so much information, that if you cannot read, it is the same as not being able to swim if you are in the ocean. Nothing will replace the written word and the skill to write, cannot be underestimated. Yes, handwriting may be heading out and typing may be the tool of the day, but the skill to write information-rich, coherent, business capable content is worth its weight in gold. If you cannot write, your future in the NRWO cannot be assured. Be numerically literate. If you are a scientist or engineer, it is likely that your numerical literacy is up to par, if not, shame, shame. But if you are not an engineer or scientist, learn as much math as you can possibly shove in your head. If you have a fear of math or a mental block, go back to school, take remedial maths until you get back to the level that failed you. Then go forward, slower, more cautiously. BUT GET THAT LITERACY! The future will have more numbers than have ever been seen before. Data will be at the heart of all things, because we will have less time, more issues and more lives will be at stake. Data-driven decision-making IS the future. If you are making decisions without data, you are likely wrong. This does not mean that intuition is dead. It’s on life-support. Do the math.

3. Increase your ability to adapt. Flexibility in the future will be your greatest asset. Do something new every week. Go someplace you have never been. Eat something completely foreign to you. Learn to speak a new language (this goes to you lazy, damn Americans, who believe they only have to know one language and that is American.) If you get the joke, bravo. The people I am talking about likely won’t. Learn a martial art, take up gardening, talk to a stranger, be kind to someone (for a lot of you, that will be a new thing, try it out), go to your PTA. Get off your couch and get involved. We are losing daylight, folks. Unless we’re all involved in everything we see and do, there will simply be more problems than we have talented people to work on them. We will need to be highly skilled and able to work at a variety of things at the drop of a hat.

4. Be fearless. Fear will only serve to make you hesitate. In the Newer World Order, he who hesitates is truly lost. We do not have time for fear or self indulgence. To quote Nike: Just Do It. And this is not an excuse to do stupid self-absorbed, narcissistic twittering stupid things. I am talking about being fearless in a just cause, in the creation of new things, in loving your family, in working with the elderly. Be fearless in the exploration of new things. Part of what is missing is our spirit of exploration, we have conquered the Earth and are sitting on our laurels. They are quite flat now, so get up and get involved.

5. Trust someone. In a world gone mad, we are the only resource we have. Find someone to trust to have your back. This is a hard one. There is so much loss. There is so much fear. There is so much pain. More than we can bear, some days. But if we are trying to do it alone, the Newer World Order will destroy you. There is too much data, too much information, too much work, too many issues, too many people, too many ideas, too much of everything for you to try and do it all yourself. Work toward your limit. The human limit of real friends that can be involved with each other and still is 150. Build your community, and get your 150 people who really could care about you and your needs. Your virtual friends don’t count toward that number, so go nuts there, if you like.

6. Be trustworthy. Give your word to someone, or some ideal and keep it. To quote Stan Lee and Jack Kirby: ‘Nuff said.

7. Age is NOT just a number. You cannot buy wisdom, but you can certainly rent it. Find someone older than you, who is looking to contribute to the world. You will find them an asset beyond measure. Ignore the outside, look to the inner person.

8. Age is just a number. In this information-dense world, our youth are plugged directly into it. They are annoyingly precocious and amazingly intelligent. Do not allow their youth to blind you to their incredible potential. Find someone younger than you, and let them teach you Our Brave New World’s technology. I guarantee they will surprise you.

9. Learn to think. This means you will have to turn off your television. This means you will have to ask questions. This means you will have to get off your couch. Thinking is your number one tool if you plan to EAT in the new world. If you are not prepared to think, then stock up on canned cat food. It will be all you can afford to eat before too long. Excuses mean nothing. And for all of you degreed folks, that paper means nothing as well. Unless you plan to use it for a place-mat for your cat food. Thinking, real thinking, critical thinking is something completely different. And no, I can’t tell you how to get it here. Do I have to do everything for you?

Back to the real question: How in the hell do I find work in this Newer World Order?

There is no easy answer to this question. Part of the answer will be for corporations to understand that for them to prosper, they will have to go back to hiring people. Simple as that. The people who are working for you will not spend any money, anywhere until they see new people coming in the door with boxes of stuff, rather than being escorted out with their personal effects. They do not feel safe. So, not feeling safe, means not spending money. Not spending money, means widgets on shelves. Widgets on shelves means no money coming in. No money coming in means employees going out. Repeat. Are you following me?

The second step is that we have to stop being complacent as a nation and start planning for the future. Not the next quarter, but for 5, 10, 20 years ahead. We are not so good at that. We had better get good at it, the stakes are frighteningly high. In my next piece we will discuss what we need to do to change ourselves for the Newer World Order.

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I hate Facebook, but I have a reason you have not heard yet…

I hate Facebook, but not for the reasons you might think. I have been working on the Internet since 1984. I remember modems. I remember dialup connections. I remember bulletin boards. I remember a time when there were no graphics on the Internet and Lynx (an early text only web browser) was the best you could hope for if you wanted to access the World Wide Web. I remember Gopher and Archie, (two means of storing and retrieving files on servers at universities all over the nation before the World Wide Web became powerful and easy to use), FTPUsenet news and binary files.

I remember a time when everything you did to reach the Internet was shrouded in mystery and magic (XON, XOR anyone?). I remember Mosaic and its later descendant, Netscape, fondly. I remember America Online and my first $600 online bill and CompuServe with their strange little account numbers, I remember the Well, where the best writers actually DID write there. I remember the constantly growing Internet that always had something new around every corner. It grew faster and changed daily, but no one really paid it any mind, after all it had existed for nearly thirty years and most barely knew of its existence up to that point. No one knew what was about to happen. Most of our science-fiction up to that time, even the most progressive and amazing stuff written barely considered the implications or the complications that would arise with this new technology.

Something changed in the late 1980’s and early 1990’s. The Internet began to balkanize. It began to coalesce. Its formlessness began to be changed by the sheer volume of people who began to find their way there. Millions came every year, faster and faster, each bringing their expectations to the Internet of what it should be rather than accepting it for what it was. A means of communication, that equalized everyone who used it. The chance to speak your mind without being censored, unless what you said was stupid, and then people just stopped listening to you.

The same way the printing press brought The Word, literacy and ultimately the sum of human experience to anyone who could read, The Internet brought The World to anyone who had access to a computer and could relay their experience to anyone, anywhere, who wanted to listen. This was more than a book, this was Experience transmitted at the speed of light. The false separations of humanity, time, space, distance, race, creed, color, were all able to be overlooked because, as the joke went, on the Internet, no one knew you were a dog, so we were all made equal by the quality of our electronic musings.

Then the Internet experienced a change, and not a good one.  The big corporations arrived. They set up their shops, and began to tell everyone what to expect from the Internet. They brought their old models of behavior from their previous medium (television, radio, music industries) and tried to bring the mojo that made them incredibly rich to the Internet. And it didn’t work.

The Internet required new mojo, it was not enough to be rich, you had to be good, to be smart, to be crafty, to offer people something REALLY new. And more of the same stuff that made you rich wasn’t it. Which lead to the college dorm rooms. There were plenty of smart, motivated, young people just waiting for an opportunity to create something new and that is where some of the newest and most powerful corporations got their start. Yahoo, Google, Twitter and Facebook are four such mega-corporations that rivaled the Old World Media in power and influence in the New Media World.

Golden gadget: Designer Stuart Hughes has created a 22ct iPad with and Apple logo studded with 54 diamonds. A snip at just £130,000.

Since the clash of Old World Media and New World Media, the Internet has been awash in the blood of their combat. Creativity for the sake of creating has been replaced with the heady swirl of technology being created in an effort to make profit. These technological remora  remain close enough to the swarming sharks of industry to make money, but not so close as to be eaten in their Promethean combat, striding across the world, affecting entire nations, for good and ill, sometimes in the same day.

Everyone is seeking to make money, and while there is nothing wrong with that, it seems that is all I ever hear about now when I think about the internet. The latest gadget, the latest cloud computing scheme/tool/asset, the newest APP, a better API, a newer operating system, the newest content management system, the latest social media event that will make me millions overnight if I act right now and send money to my friend in Nigeria/Amsterdam/Moscow.

So what does this have to do with my hatred of Facebook, you are asking? Why the trip down memory lane? Because Facebook and its many monolithic clones have done to the Internet something that none of the early evils which inflicted themselves upon the Internet could do.

Old Media for all of its power, money and influence, was never able to convince anyone that it WAS the Internet; Old Media was unable to convince you that it was the sum of all knowledge and that ultimately if you wanted to do something on the Internet, you had to go through them. No one believed it and thus it wasn’t true. But Facebook has 400 million people who use it and believe that it IS the Internet and beyond its borders there be Dragons.

Stay within the walls of Castle Facebook and you will be fine. Play our games, shop with our ads, communicate with your network of friends you have never met, and you will be fine. We will bring you the media you need. Facebook has everything you could ever need, so there is no longer a need to forage beyond our walls for food or entertainment. And if you must go to get something outside of Facebook, we want you to use your Facebook account data to join that new service, so you can find your way back to your cornerstone of your New Media experience.

Here are a few of the other things Facebook does that I simply cannot abide:

  • I am unhappy with the constantly changing but not necessarily improving face of Facebook. Every few months, it looks and acts completely different, and often for no discernable reason. All I can be sure of is by the time I get it configured the way I like it, it will be changing and the services I like the most, will be gone or mutated beyond recognition.
  • I dislike their draconian privacy practices that allow them to give away your information to whomever will pay them the most. Anytime you engaged in any activity on Facebook, whether it be quiz or game, you are giving away your information. And they don’t have to tell you who is using that data. And it did not start out this way. Take a look at how it has changed over time.
  • I am displeased with the fact that they choose to make their privacy rules and settings as an opt-out rather than an opt-in. As an opt-out, you are relinquishing rights and access to information that you may not be aware is being made public or being used by the public domain as part of a greater marketing model. As an opt-in, you would be treated with respect because you would have the option to CHOOSE to participate rather than being forced to.
  • I am angry that the faceless Facebook executives look to sell those here-for-to unknown rights to the highest bidder as part of an advertising campaign, most of their 400 million users are not aware they are participating in. Adding insult to injury, they hid the information of their shenanigans inside a document as complex and longer than the Constitution of these United States.
  • I abhor the fact that even if you wanted to leave Facebook, they reserve the right to continue to maintain your account hidden from the general population but your connections made through your account continue to exist unless you make an effort to erase your existence, element by element from the Facebook (and their attendent lackies) systems and servers.
  • Such a removal of your virtual self from their servers is a slow and steady process but one you must undertake if you wish to truly disappear from the Facebook Continuum. Even if you take the effort, there is no guarantee that your efforts will net you any real gain because the servers that Facebook uses, has backed up your virtual existence since the first day you ever put any files on the Facebook site.

The real issue I have with Facebook and all of its descendants and imitators is this: Facebook can be a candle in the darkness, it can be an island in the vast sea of data that is out there. I say to Facebook, BE that entry into this vast ocean, but do not try an convince anyone that you are all that there is, and that you have the power to treat people badly because you BELIEVE you control their experience while they are on the Internet. Because better corporations than you have thought that very thing and they are now just roadkill on the Internet Superhighway.

Many of them are companies that I have already mentioned, AOL, Compuserve, the Well, MySpace (I know Myspace is still alive, but it is really just a zombie-like existence, desperately seeking brains for sustenance). There are over one trillion web pages on the Internet today, and more spring into existence ever second. Each is a place you can go to and see and learn something new. You could spend the rest of your human existence looking at a page a second and not even scratch the surface of the number of pages out there. (60 seconds x 60 minutes x 24 hours a day, x 365 days a year x 100 years or 3,153,000,000 – that is over three billion pages leaving 97% of the Internet unseen by you even after all that.)

Don’t let Facebook or any mega-corporation dictate to you what the Internet should look like. Go out there and find as many unique experiences as you can. If you have the power, the interest, and the capability, MAKE something unique for the Internet. PROSUME; produce and consume, create something new, reach the sum of your human potential.

I recommend StumbleUpon as a great way to see the Internet you have been too busy with Facebook to see. Get the toolbar for your browser, make an account on StumbleUpon, choose the things you are interested in and have at it. I promise you, you will see things that you could never find using Social Media because social media is really only good for one thing; talking about itself. Step away from the closed proprietary universe of Facebook and return to the Internet you never knew existed.

You don’t have to leave Facebook, just turn it off so that you can hear the rest of the signal out there. Look at Facebook and other social media like you would the Sun. While you are using it, you cannot see the other stars that may offer you equally fantastic tools, opportunities and ideas that may be obscured by the brightness and nearness of social media tools. Let the sun go down, let those other stars come out for a while. You may be amazed at what you might find. If you have a tool you like to use to find the hidden jewels of the Internet, share them here!

ENVISION : Step into the sensory box from SUPERBIEN on Vimeo.

I found this video using StumbleUpon. It shows the development of a media group from their simple animations to this, their current crowning glory. A weird little gem of the Internet. Enjoy it!

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